Delivery Policy

Last updated: 6 October 2026

In short: Everything we sell is online. Nothing is shipped. Course access opens on your account as soon as your payment is confirmed.

1. What we deliver

Train The Machine sells online courses only. There are no physical goods, so nothing is shipped and there are no shipping charges.

2. When you get access

Full access to the course is added to your account straight away once Razorpay confirms your payment. This usually takes less than a minute. Open Courses while signed in to start learning.

3. Where it is delivered

Access is delivered to the Train The Machine account you were signed in to when you paid. We also email a payment confirmation to that account's email address.

4. If access does not appear

If the course still shows as locked 2 hours after your payment, sign out and sign in again. If it is still locked, email info@trainthemachine.com or call +91 99809 60783 with your payment ID. We will fix it within 2 working days, or refund you as described in our Refund and Cancellation Policy.

5. Schools

For schools, student and teacher access is set up as agreed in the school's licence.