Privacy Policy

Last updated: 6 October 2026

1. Who we are

Train The Machine (trainthemachine.com) is run by Aimkara Learning Tech LLP, A-303 Assetz Lumos, 20 Industrial Suburb, Bangalore North, Bangalore, Karnataka 560022, India. We decide how personal data on the platform is used, and we follow India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

2. Children and parental consent

Most of our learners are school students under 18. We take extra care with their data.

• Students who sign up on their own: the account must be created by a parent or legal guardian. By creating it, the parent or guardian gives consent for the child's data to be used as this policy describes.
• Students who join through a school: the school sets up the account and is responsible for getting the consent of parents or guardians.
• School lab computers: students may use a shared lab session. It does not ask for the student's name or email.

We do not track children for advertising, build profiles of them for marketing, or show them ads.

3. What we collect

• Account details: name, email address and password (stored only in scrambled, hashed form). If you sign in with Google, we receive your name, email and a Google account ID.
• Learning records: the courses you are enrolled in, lessons you have opened or finished, quiz answers and scores, and progress in activities.
• School details: for school users, the school, class and role (student or teacher).
• Payment records: what was bought, the amount, the date and the payment reference. We do not receive or store card numbers, UPI IDs or bank details.
• Messages to us: your name, email and message when you use the contact form or email us.
• Technical data: IP address, browser type, and records of sign-ins and errors. We use these to keep accounts secure and to fix problems.

4. Camera, microphone, drawings and photos

• Camera and microphone: some activities ask to use them, for example to spot movement or to recognise a spoken word. This happens only in your browser, on your device. The video and sound are not sent to us and are not saved. You can say no, and the rest of the course still works.
• Photos you drop into an activity are also checked in your browser and are not uploaded to us.
• AI activities that send data: in a few activities, what a student draws or types is sent to Google's Gemini AI service to get a reply, for example "Draw & Guess". We do not save these drawings or messages to the student's account. A short extract of a typed message may appear in our system logs, which are kept only for a limited time. Please do not type personal information into these activities.

5. How we use the data

• to create and run your account and give access to the courses you have;
• to save progress and show it to the student and, for school users, to their teachers;
• to process payments and send receipts;
• to send emails you need, such as password resets and replies to your messages;
• to keep the platform secure and stop misuse;
• to understand which lessons work well and improve them, using combined records rather than looking at individuals.

We do not sell personal data, and we do not use it for advertising.

6. Who we share it with

We share data only with these service providers, and only what they need to do their job for us:

• Microsoft Azure — hosts our servers and database, in the South India region. Your data is stored in India.
• Google — Gemini AI for the activities in section 4, reCAPTCHA to stop fake sign-ups, and Google sign-in if you choose to use it.
• Twilio SendGrid — sends our emails.
• Razorpay — processes payments.

For school users, the school's teachers and administrators can see their own students' progress. We may also share data if the law requires it, or to protect the safety of our users.

7. Cookies and browser storage

We use cookies only to keep you signed in and to protect forms against misuse. We also save some settings and progress in your browser so that pages load quickly. Google reCAPTCHA, on our sign-up pages, sets its own cookies. We do not use advertising or tracking cookies.

8. How long we keep data

• Account and learning records: for as long as the account is open.
• Payment records: for as long as tax and accounting law requires.
• System and security logs: for a limited time, then deleted.

When an account is closed, we delete its personal data within 30 days, except records we must keep by law.

9. Your rights

You, or a parent or guardian for a child, can ask us to:

• show what personal data we hold;
• correct anything that is wrong;
• delete the account and its data;
• withdraw consent (the account will then be closed).

Email info@trainthemachine.com from the account's email address. We will reply within 30 days. School users can also ask their school.

10. Keeping data safe

Data is sent over encrypted connections (HTTPS). Passwords are hashed. Access to our systems is limited to the people who need it. No system is perfectly secure, but if a breach affects your data, we will tell you and the authorities as the law requires.

11. Changes to this policy

We may update this policy. We will change the date at the top of this page, and tell you by email or on the platform if a change is important.

12. Grievance Officer

If you have a question or complaint about your data, please contact our Grievance Officer:

If you are not satisfied with our reply, you may complain to the Data Protection Board of India.